Gotcha!  By simply reading this article you may have self identified yourself as one of the 40% of marketers who are experimenting with social metrics, learning which works best for you.  Or one of the 37% who struggle to find good ways to measure social activity and its impact.  This all according to a Forrester Research, Inc.  study of Technology Product Management & Marketing Professionals.

Measurement is always a challenge, but it’s more of a challenge if you don’t start with clear expectations of what the social media effort is supposed to do.  Forrester suggests a good way to think about it.  They suggest creating a value chain for social media tactics or ideas.  It goes like this:

Using (specific social activity/approach)      , we help (primary audience) accomplish (target social objective) and make (specific process or goal for the audience) better as measured by     (relevant measures and metrics) which is worth (bottom-line business value)    .

This looks easy enough, and it is easy to write.  The problem is defining the bottom-line business value and sticking to your guns in holding social media accountable.

Nearly every business should require a “bottom-line business value.”  Most marketing activity is judged by its contribution to sales.  Maybe the objective is more and better leads.  More loyal customers.  You could even argue that engaging a customer in a dialog helps you understand their mindsets better.  All legitimate ways of thinking about it.

So, you dive in.  Start a Facebook page.  Put some posts up. And there’s silence.  Deafening silence.  Hello-is-there-anybody-out-there silence.  You’ve seen those pages.  Maybe you have one.

You know if you ran a traditional media campaign and nothing happened, leads dry up, sales are stagnant, awareness doesn’t change that the campaign would die a quick and brutal death.  If you sent a direct mailer that didn’t produce, you’d never send the same mailer again.

But with social media, we have a hard time holding it to the same standards of results.  Why? Is it that we fear that if we’re not doing it someone will think us not current?  Is it that we would admit that we don’t know how to get the audience to engage?  Is it that a failed social media effort wouldn’t look good on our next review?  Or is it that we can’t bear the thought that our target audience is just not that into us?

There continues to be dialog about social media versus traditional media and how social replaces traditional…at least that’s from people who make their living with social media. Traditional media advocates are silent in fear of being labeled “old school.”

We think it’s the wrong argument. We think that social media has much more in common with traditional media than the new gurus would have you believe.

The key difference is the fact that two way communication can be much more powerful for good or bad. A bad magazine ad wastes money. A bad discourse between a brand and it’s social following can destroy the brand.

We’ve all seen companies who rush to Facebook or Twitter effort does nothing more than pimp product or company information. It’s amazing to us how the appreciation for the audience’s interests is ignored for self interest. More, they intrude on a space reserved for “friends.” Not for long though, the ignore button is easier than a DVRing past commercials. These efforts usually have few fans and most of the fans they have will be already connected with the organization sponsoring the effort.

The discussion between social media and traditional media should really be about how to integrate the two and magnify the effectiveness of each. At what stage of affinity does social media really kick into the equation? Does it happen at the awareness phase? Or, closer to the “I’ve bought and I love/hate it phase?” Which media is better at which point of affinity?

If you have a product that has caught fire and your customers can’t wait to tell others about it, social media can create awareness and demand. If you have a product that is a hard to love necessity of life, not so much.

If you’re struggling with the argument of social media versus traditional, take a moment and create a scale that goes from totally unaware to loyal customer. Ask yourself which media strategy makes sense at what point of the continuum? How do you move a prospect from totally unaware to in love of your product? Then make it all work together by connecting the dots between all the options you have on the table.

If you do that rather than rushing into ineffectiveness, you’ll have a cohesive plan that makes the most of your marketing dollar.

A study presented at the American Public Health Association’s annual meeting, found that 11 percent of Florida high school students and 4 percent of middle school students had smoked hookah at least once.

For those of you who don’t know, a hookah is a big water pipe that is smoked socially like the one pictured in this post. The practice is rapidly growing in popularity among teens and college students.

With so much talk about social networking and herd thinking, it’s not surprising that social smoking is in vogue.

Every time one door is closed on tobacco use, another opens. Socially, smoking a cigarette is becoming taboo, but the hookah on the other hand becoming accepted. The problem is that it’s worse for you than smoking a cig. The urban myth is that because the smoke passes through water, it’s less harmful.

Tobacco has always had a social element to its use. Smoking was considered cool. Cigar clubs abounded in the 1990’s. Now hookahs are entering into the most social of generations. Is it any wonder?

Suggest your 13-year-old  shut down the X-box and exercise, or drink a glass of milk instead of Mountain Dew and you’re in for a battle.

But if the same suggestions come from one of his friends, it’s an entirely different story. For young teens, peer pressure is everything.  

That was the idea behind the Super-Power Summit — a youth wellness initiative that we managed for the Midwest Dairy Council, the Iowa Department of Education’s Team Nutrition Program and Iowa State University Extension for Families and 4H.

The day-long summit feature inspiring speakers such as Charlie Wittmack, who climbed to the top of Mount Everest, and Tim Dwight, an All-American from the University of Iowa who went on to become a leading kick returner in the NFL.

The event also featured a street marketing events that engaged the downtown lunch crowd with physical activities and important messages about eating healthy.

You Google childhood obesity and the first image that comes up contains your logo. You can just imagine the blame every viewer of this photo places on McDonald’s. Is it McDonald’s fault? It is if they do nothing about it.

To McDonald’s credit they have taken some initiative by offering healthful substitutes to the french fries it offers in Happy Meals and if you happen to have your laptop with internet access while you’re ordering, you can get nutritional data for the meal you select.

By the way, did you know a Big Mac, large fry and a medium Cokes comes in at over 1200 calories?

I suppose that by doing more they would be admitting what is patently obvious to everyone else and that is that their food…along with nearly every other fast food restaurant….can make you obese if you eat too much.

Yet they miss an opportunity to do well by doing good. If they would provide people with encouragement to make good choices from their menu, they’d find people making more good choices from their menu. I’m guessing that the profit margin on a box of lettuce is at least as good as the Big Mac.

Imagine, if they conducted a social marketing campaign that encouraged parents to fight childhood obesity by bringing their children to McDonald’s and serving up fruit burgers. Then they would actually change the eating habits of a generation and firmly plant themselves and their franchisees at the forefront of the new way. Their profits soar, stockholders are happy and the government stays off their back.

Just a thought.