The Net Generation Demands Your Attention
Don Tapscott’s book “Grown Up Digital” is a must read for any marketer who wants to stay in business more than five years from today. In it, he identifies a generation that is larger and perhaps more world changing than the Baby Boomers…the Net Generation.
The Net Generation represents 27% of the population of the United States. They are 12 to 30 years old and they are a hyper-demanding bunch from a marketing perspective. Tapscott identifies eight norms for the Net Generation that have already revolutionized marketing:
- Freedom of choice and lots of it. The more the better.
- Customization. The ability to make it their own.
- Scrutiny. They want to check your product out before buying it.
- Integrity. You’ll need to earn their respect.
- Collaboration. They want to make a product or service better.
- Entertainment. Be fun.
- Speed. They want it all and they want it now.
- Innovation. The newest is the best.
Any one of the above eight norms is challenging, combined they may well revolutionize our economy and lives. In the coming days, I’m going to take each one and discuss how it changes how business does business. So be sure to check back.




