Wednesday, August 4, 2010

The Million Dollar Income Spread Gamble

One of the biggest factors impacting Millennials is the impact of a college education and financing that education.  Study after study shows that the college graduate is likely to make a million dollars more than the non-college graduate over the course of their lifetime.

Yet this economy has millennial graduates questioning the wisdom of their decision.  Jobs are scarce and student loan payments come due every month.  A COUNTRY Financial survey noted that 31 percent of Americans have borrowed money to finance their educations. Nearly two-thirds have paid off their obligation and only 16 percent said it had a significant impact on their decision making.

Forty percent of Millennials indicate that their student loans have a significant impact on their lives, a full 24 percent difference from the general population.  This differential is either an indication of the impact of the economy on Millennial mindsets, or an indication that pain mellows with time, or both.

Millennials have been described as the coddled, everyone gets a trophy generation and maybe some of that is true.  What certainly is not true, is that this generation is being welcomed into the workforce with open checkbooks.  The economic conditions may, in the end, be more formative on attitudes and work habits of Millennials than most other factors.

They have been forced to be thrifty and conservative with their dollars.  As a result, they may look more than most generations at the true value of the things they buy.  Cheap and good brands like Jimmy John’s and Chipotle Mexican Grill are well positioned to compete for the Millennial fast food dollar.

Cheap and good poses a wholly different challenge for higher education.   The four year university must build value in the four year experience to justify the cost.  It must realize that the college experience is much more than just going to Biology 101.  It is everything involved in helping a young Millennial grow into an adult with potential, dreams and ability.  The result of that experience is the reason students paint their bodies to cheer on their team.


Thursday, April 29, 2010

Social media versus traditional media…the wrong argument

There continues to be dialog about social media versus traditional media and how social replaces traditional…at least that’s from people who make their living with social media. Traditional media advocates are silent in fear of being labeled “old school.”

We think it’s the wrong argument. We think that social media has much more in common with traditional media than the new gurus would have you believe.

The key difference is the fact that two way communication can be much more powerful for good or bad. A bad magazine ad wastes money. A bad discourse between a brand and it’s social following can destroy the brand.

We’ve all seen companies who rush to Facebook or Twitter effort does nothing more than pimp product or company information. It’s amazing to us how the appreciation for the audience’s interests is ignored for self interest. More, they intrude on a space reserved for “friends.” Not for long though, the ignore button is easier than a DVRing past commercials. These efforts usually have few fans and most of the fans they have will be already connected with the organization sponsoring the effort.

The discussion between social media and traditional media should really be about how to integrate the two and magnify the effectiveness of each. At what stage of affinity does social media really kick into the equation? Does it happen at the awareness phase? Or, closer to the “I’ve bought and I love/hate it phase?” Which media is better at which point of affinity?

If you have a product that has caught fire and your customers can’t wait to tell others about it, social media can create awareness and demand. If you have a product that is a hard to love necessity of life, not so much.

If you’re struggling with the argument of social media versus traditional, take a moment and create a scale that goes from totally unaware to loyal customer. Ask yourself which media strategy makes sense at what point of the continuum? How do you move a prospect from totally unaware to in love of your product? Then make it all work together by connecting the dots between all the options you have on the table.

If you do that rather than rushing into ineffectiveness, you’ll have a cohesive plan that makes the most of your marketing dollar.


Tuesday, February 23, 2010

Best of Show for avoiding sameness

best-of-show
We’ve won a lot of Addy Awards over the years and we always feel good about them. But it takes a lot to get us excited. We got excited about winning a Gold National Addy for our work on JEL last year.

This year we won Best of Show at the Des Moines’ Addy Awards for Stew Hansen’s Dodge City. Car dealers are seldom recognized for the quality of their advertising and that lack of recognition is generally pretty darn appropriate. When Larry Goering hired us to help brand Stew Hansen’s he couldn’t have picked a worse time. Chrysler was in crisis. The economy was in the toilet. Generally, things in the car business sucked.

That’s what makes this Best of Show Award all the more rewarding. We had a client with the courage of a lion. And that’s what the judges really rewarded. Maybe that’s why they call him Crazy Larry.

If you do what everybody else is doing, you don’t stand out. Can’t. Impossible. So when you’re tempted to do the mundane advertising that’s so easy to do. Remember Crazy Larry. He has the Best of Show Trophy that you’d really like on your desk.

Here’s the commercial that won.


Thursday, February 18, 2010

Corporate Language Creates Corporate Culture

A major component of culture is language. When a language dies, so dies the culture and when it thrives, the culture is vibrant.

Yet, with all the talk about corporate culture, we rarely hear about corporate language. Words that have specific meaning to the company and its employees. Short hand for vision, mission and processes can help a company achieve it’s goal. Corporate language should not be confused with corporate speak which is usually cliche and meaningless.

Every company has a vision statement…or nearly every company. Most of those vision statements are two paragraphs long, hang on a wall and are seldom part of the everyday lives of the employees. Even vision statements that read like a billboard are forgotten by employees who have jobs to do.

The Iowa Health System is the largest network of hospitals and clinics in Iowa. Bill Leaver is IHS’ CEO.  He has a vision to continually improve the quality of care across the system. His vision statement is “Best Outcome For Every Patient, Every Time.” Short and understandable.

Stemming from that vision are internal initiatives that include everything from how sheets are folded to how heart attacks are treated. Every level of staff is a target for the vision. In an effort to make the vision more memorable we created an acronym…BOFEPET.

BOFEPET branded Mr. Leaver’s vision. It is shorthand that now everyone in the system understands. BOFEPET has become part of the culture and gives staff at all levels something to work toward.

As you think about your company’s culture, are there ways you can create words that encompass major initiatives that will save time and move your staff closer to it’s goals? Is there language you can create that will help you better communicate with your customers?


Friday, December 11, 2009

Tiger, Nike and Des Moines Golfers

We thought it would be interesting to talk to a few golfers about Tiger Woods and his current situation…especially as it relates to a lucrative Nike contract. So we went to the Longview Golf Centre with a camera and a list of questions. This video is what a few golfers said about the situation. We’d love to hear your thoughts.

What would you do if you were the Marketing Director of Nike Golf?