Thursday, April 29, 2010

Social media versus traditional media…the wrong argument

There continues to be dialog about social media versus traditional media and how social replaces traditional…at least that’s from people who make their living with social media. Traditional media advocates are silent in fear of being labeled “old school.”

We think it’s the wrong argument. We think that social media has much more in common with traditional media than the new gurus would have you believe.

The key difference is the fact that two way communication can be much more powerful for good or bad. A bad magazine ad wastes money. A bad discourse between a brand and it’s social following can destroy the brand.

We’ve all seen companies who rush to Facebook or Twitter effort does nothing more than pimp product or company information. It’s amazing to us how the appreciation for the audience’s interests is ignored for self interest. More, they intrude on a space reserved for “friends.” Not for long though, the ignore button is easier than a DVRing past commercials. These efforts usually have few fans and most of the fans they have will be already connected with the organization sponsoring the effort.

The discussion between social media and traditional media should really be about how to integrate the two and magnify the effectiveness of each. At what stage of affinity does social media really kick into the equation? Does it happen at the awareness phase? Or, closer to the “I’ve bought and I love/hate it phase?” Which media is better at which point of affinity?

If you have a product that has caught fire and your customers can’t wait to tell others about it, social media can create awareness and demand. If you have a product that is a hard to love necessity of life, not so much.

If you’re struggling with the argument of social media versus traditional, take a moment and create a scale that goes from totally unaware to loyal customer. Ask yourself which media strategy makes sense at what point of the continuum? How do you move a prospect from totally unaware to in love of your product? Then make it all work together by connecting the dots between all the options you have on the table.

If you do that rather than rushing into ineffectiveness, you’ll have a cohesive plan that makes the most of your marketing dollar.


Friday, December 11, 2009

Tiger, Nike and Des Moines Golfers

We thought it would be interesting to talk to a few golfers about Tiger Woods and his current situation…especially as it relates to a lucrative Nike contract. So we went to the Longview Golf Centre with a camera and a list of questions. This video is what a few golfers said about the situation. We’d love to hear your thoughts.

What would you do if you were the Marketing Director of Nike Golf?


Wednesday, November 18, 2009

Peer Pressure to Battle Obesity

picture2

Suggest your 13-year-old  shut down the X-box and exercise, or drink a glass of milk instead of Mountain Dew and you’re in for a battle.

But if the same suggestions come from one of his friends, it’s an entirely different story. For young teens, peer pressure is everything.  

That was the idea behind the Super-Power Summit — a youth wellness initiative that we managed for the Midwest Dairy Council, the Iowa Department of Education’s Team Nutrition Program and Iowa State University Extension for Families and 4H.

We brought together more than 240 middle school students from 40 schools throughout the state to motivate them to lead the battle against obesity by selling their peers on the idea that they need to eat more nutritious foods and engage in at least an hour of physical activity per day.

The day-long summit feature inspiring speakers such as Charlie Wittmack, who climbed to the top of Mount Everest, and Tim Dwight, an All-American from the University of Iowa who went on to become a leading kick returner in the NFL.

The event also featured a street marketing events that engaged the downtown lunch crowd with physical activities and important messages about eating healthy.

Not only did all of the students rate the event as worthwhile and enjoyable, all of the teachers who accompanied them stated the event will help them activate a youth-led wellness initiative at their schools. In the battle against child obesity, that’s an encouraging first step.

Monday, November 16, 2009

Why are you following me????

spy
More importantly, why should I follow you?

This Twitter thing maybe the largest bandwagon in the world. Micro blogging about burritos, traffic jams, and mocha. Wooohoo!

There seems to be two sides to the issue. You love it or you think it’s the most worthless waste of time ever to hit a mobile phone.

I’ve been getting follow notices from the strangest places. A grocery store twenty miles away from me. A convenience store chain. A fishing guide in Florida. Even a competing ad agency! Okay, I admit I follow them.

I appreciate their belief that I have something intelligent to say in 140 characters, but do they really expect me to reciprocate? Where’s the strategy? Where’s the cross promotion? Where’s your boss?

Social media is a great way to “socialize your brand” and it’s also a great way to waste your time and to look silly. Have a strategy? Answer the question, “Why should anyone follow me?”
If you have an answer to that question, use it in your bio…maybe even your name. If the answer is “Great deals at the grocery store!” maybe I’ll follow to see how great your deals are. But if your answer is, “Because I’m trying to use social media so I don’t have to spend any money!” don’t waste my time.


Wednesday, November 4, 2009

To change behavior, influence thinking

As an agency, we do a lot of work influencing personal behavior. It’s become a specialty. We reduce teen smoking, encourage people to seek treatment for problem gambling and substance abuse. We encourage middle schoolers to eat healthy and exercise.

Tomorrow I’m speaking at the 2009 Prevention Symposium put on by Training Resources a Division of Iowa Behavioral Health Association. The presentation is about communications strategies to reduce underage and binge drinking.

In nearly all social marketing situations the target audience already knows what the right thing to do is. Smoking is bad for you. Gambling too much is bad for you. Drugging is bad for you. Yet people do it. And if you tell them not to, they usually do it more. It’s not rational.

In all cases, the secret is within the target audience. We work really hard to peel back the layers of resistance to find messaging strategies that influence the audience’s thinking. Sometimes in an evolutionary way and sometimes revolutionary, but always in an honest way. Don’t tell a teen they’re going to die as a result of having a drink because they see people drinking who don’t die. Find a way to help them make intelligent decisions and remember always in the end it is their decision. If you respect that, you’ll have more effect changing their thinking.