A major component of culture is language. When a language dies, so dies the culture and when it thrives, the culture is vibrant.

Yet, with all the talk about corporate culture, we rarely hear about corporate language. Words that have specific meaning to the company and its employees. Short hand for vision, mission and processes can help a company achieve it’s goal. Corporate language should not be confused with corporate speak which is usually cliche and meaningless.

Every company has a vision statement…or nearly every company. Most of those vision statements are two paragraphs long, hang on a wall and are seldom part of the everyday lives of the employees. Even vision statements that read like a billboard are forgotten by employees who have jobs to do.

The Iowa Health System is the largest network of hospitals and clinics in Iowa. Bill Leaver is IHS’ CEO.  He has a vision to continually improve the quality of care across the system. His vision statement is “Best Outcome For Every Patient, Every Time.” Short and understandable.

Stemming from that vision are internal initiatives that include everything from how sheets are folded to how heart attacks are treated. Every level of staff is a target for the vision. In an effort to make the vision more memorable we created an acronym…BOFEPET.

BOFEPET branded Mr. Leaver’s vision. It is shorthand that now everyone in the system understands. BOFEPET has become part of the culture and gives staff at all levels something to work toward.

As you think about your company’s culture, are there ways you can create words that encompass major initiatives that will save time and move your staff closer to it’s goals? Is there language you can create that will help you better communicate with your customers?

We thought it would be interesting to talk to a few golfers about Tiger Woods and his current situation…especially as it relates to a lucrative Nike contract. So we went to the Longview Golf Centre with a camera and a list of questions. This video is what a few golfers said about the situation. We’d love to hear your thoughts.

What would you do if you were the Marketing Director of Nike Golf?

You Google childhood obesity and the first image that comes up contains your logo. You can just imagine the blame every viewer of this photo places on McDonald’s. Is it McDonald’s fault? It is if they do nothing about it.

To McDonald’s credit they have taken some initiative by offering healthful substitutes to the french fries it offers in Happy Meals and if you happen to have your laptop with internet access while you’re ordering, you can get nutritional data for the meal you select.

By the way, did you know a Big Mac, large fry and a medium Cokes comes in at over 1200 calories?

I suppose that by doing more they would be admitting what is patently obvious to everyone else and that is that their food…along with nearly every other fast food restaurant….can make you obese if you eat too much.

Yet they miss an opportunity to do well by doing good. If they would provide people with encouragement to make good choices from their menu, they’d find people making more good choices from their menu. I’m guessing that the profit margin on a box of lettuce is at least as good as the Big Mac.

Imagine, if they conducted a social marketing campaign that encouraged parents to fight childhood obesity by bringing their children to McDonald’s and serving up fruit burgers. Then they would actually change the eating habits of a generation and firmly plant themselves and their franchisees at the forefront of the new way. Their profits soar, stockholders are happy and the government stays off their back.

Just a thought.

As an agency, we do a lot of work influencing personal behavior. It’s become a specialty. We reduce teen smoking, encourage people to seek treatment for problem gambling and substance abuse. We encourage middle schoolers to eat healthy and exercise.

Tomorrow I’m speaking at the 2009 Prevention Symposium put on by Training Resources a Division of Iowa Behavioral Health Association. The presentation is about communications strategies to reduce underage and binge drinking.

In nearly all social marketing situations the target audience already knows what the right thing to do is. Smoking is bad for you. Gambling too much is bad for you. Drugging is bad for you. Yet people do it. And if you tell them not to, they usually do it more. It’s not rational.

In all cases, the secret is within the target audience. We work really hard to peel back the layers of resistance to find messaging strategies that influence the audience’s thinking. Sometimes in an evolutionary way and sometimes revolutionary, but always in an honest way. Don’t tell a teen they’re going to die as a result of having a drink because they see people drinking who don’t die. Find a way to help them make intelligent decisions and remember always in the end it is their decision. If you respect that, you’ll have more effect changing their thinking.

When we talk to teens, and we talk to them a lot, they tell us their biggest motivation for doing anything is fun.

They go to shopping malls for fun.  Football games for fun.  Facebook for fun.  MySpace for fun.  YouTube for fun.  They watch fun television programs.  Like fun movies.  Come to think of it, it’s not much different for adults.

Nothing supports the need for a fun factor more than social networks and YouTube is a prime example.  Marketers lust after the views that amateurs get by accident.  The “Charlie Bit Me…Again” video above had 118 million views.  But not all amateurs are any more successful than the pros who think they can make their YouTube channel the next NBC.

Without fun, your video will be limited by those searching expressly for you.

Facebook is much the same.  Take the State of Nebraska’s Facebook page.  It has 1,587 friends and fans.  Not bad.  But when you look at the page it is a never ending list of governmental announcements.  Should Nebraskans be interested?  Probably, but it’s not fun.  Contrast that with the fan page for Nebraska Football.  It has over 52,000 users who access the page at least once a month.  Fun, as well as life and death.

The fun factor influences our job satisfaction, life, marriages and leisure.  It’s why we spend mone on vacations, dining, dancing, concerts and sporting events.  It’s why we celebrate when we win and cry when we lose.

If we can harness fun in our communications, they become far more effective. Hopefully, Charlie helped this post be a little more fun.